Software

Consolidate service desks

rob — Fri, 24 Oct 2008 03:13:26 -0600

An organisation only needs one service desk.

internal development using open-source components at a lower cost than starting from scratch

rob — Wed, 26 Sep 2007 01:58:05 -0600

Gartner declared open-source software the biggest disruptor the software industry has ever seen ...A recent Gartner survey of 295 respondents in the U.S.

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Don't overdo ITIL CMDB

rob — Tue, 17 Jul 2007 14:58:37 -0600

CMDB projects can be an unnecessary diversion of funds and energy for low advantage or reward.

Software-as-a-Service

rob — Sun, 01 Jul 2007 17:25:05 -0600

Previously known as Application Service Provider or ASP.
SaaS is looking strong in some areas of IT and offers real savings. In other areas it is less appropriate.

Open source systems management

rob — Sun, 01 Jul 2007 17:20:48 -0600

There are now multiple open source systems management tools to choose from, including some strong players.

Many very large environments, especially telcos, already use a hybridisation (some would say hodge-podge) of open source and low cost tools to manage their availability. The model works.

Potential downsides are:

storage analysis

rob — Sun, 01 Jul 2007 16:45:08 -0600

Implementing storage analysis tools that identify who is using storage and what for allows management by ritual humiliation.

Virtualisation of servers

rob — Sun, 01 Jul 2007 16:39:43 -0600

The growing volume of servers, applications and operating systems in today’s data centres creates huge costs.

Harvesting unused licenses

rob — Sun, 01 Jul 2007 16:11:19 -0600

One software investment that very often has a ROI in even quite small organisations is software asset management in general or software usage metering in particular.