The Ops4Less model of IT Operations cost control:
P A I D ™
Information Technology has matured beyond a focus on Operations. Today Operations is a mature discipline and the new development is in Service, Governance and Compliance. In those domains you will find the value add, the competitive differentiators, the bulk of the investment, and the engagement with the business. For the mature organisation today, the central demand on Operations is to do it for less, to free up funds for those new areas.
An important trend in IT Operations is the commoditisation of technology. Anti-virus is a commodity (who buys AV tools on any criteria but cost-per-seat or TCO these days?). Backup is fast becoming the same. Storage management tools are going the same way. Thanks to the rise of open source tools, systems management is about to do the same. The days of the monolithic (and fabulously expensive) proprietary frameworks like Tivoli, OpenView, Unicenter and Patrol are numbered.
Along with the plummeting cost of tools, there is a renewed emphasis on more efficient process and the reduction of people costs too. The human overheads are going down for two reasons: less people and cheaper people. Occupations also go through a lifecycle that ends with commoditisation or lower value. We at Ops4Less would like to add a third factor in reducing people and process costs: introducing the concept of Core Practice instead of Best Practice. More of that later or you can read about it here.
Finally, another trend is to cost less by doing more: reducing consumption, generating revenue from IT Operations investments and contributing to the corporate bottom line in other ways.
So this website is devoted to squeezing the maximum return on investment for IT Operations.