The Ops4Less model of IT Operations cost control:
P A I D ™
Automate user security provisioning
We are skeptical of the value of many automation tools but one area where the savings are pretty clear is user security provisioning
We are not commenting here on tools for the automated provisioning of services including new userids, a much larger and less proven area.
We refer to (1) user password reset automation and (2) expired-user revocation. Tools exist that rapidly pay for themselves in reduced calls to the Service Desk, reduced productivity loss for users, and in the case of revocation reduced exposure to risk.