Ops4Less cut the cost of IT operations
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The Ops4Less cost control model: P A I D

Ops4Less presents our model for the four primary aspects of IT Operations costs control: P A I D. Consider this the "balanced scorecard" for cutting the cost of Ops. Measure these four quadrants and look for savings in each, for getting P A I D.

P A I D ™ stands for People, Activity, Investment, and Dealing.
Of course every organisation is different. Just like Balanced Scorecard, you will put your own emphasis on some areas more than others.

People

Get the right people, get the people right

□ Recruitment
□ Culture
□ Motivation
□ Evaluation

Activity

Do the right things, do things right

□ Planning
□ Process
□ Measurement
□ Improvement

Investment

Spend to save money, save money on spending

□ Technology
□ Service providers
□ Suppliers
□ Projects

Dealing

Manage the business, the business of managing money

□ Funding
□ Service management
□ Outsourcing
□ Revenue

Comments

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Investment

Submitted by M.McEvoy on April 27, 2009 - 16:28.

I think HW and SW should be combined into technology. Technology should also include tooling - CMDB, ADM, Monitoring, etc etc. - all the tools that support operational processes.

issues and approaches differ?

Submitted by rob on April 28, 2009 - 01:54.

You don't think the issues and approaches to cost cutting differ between hardware and software? Software as used here does indeed include tooling - CMDB, ADM, Monitoring, etc

used your idea

Submitted by rob on May 8, 2009 - 21:51.

OK used your idea as part of a slight rearrangement of the taxonomy. Thanks!