Welcome to OPS4LESS

...the website dedicated to cutting the cost of IT Operations.

Once Development was the epicenter of IT, then Operations was. Now it is Service. Soon it will be Governance.

Decommissioning servers

Everyone looks to save energy these days, at home, in the car, at work. There's a data center equivalent to these energy savings: decommissioning servers.

internal development using open-source components at a lower cost than starting from scratch

Gartner declared open-source software the biggest disruptor the software industry has ever seen ...A recent Gartner survey of 295 respondents in the U.S.

Expand operations for economies of scale...and access to someone else's budget

In many disciplines, IT is the expert, the centre of excellence, within the business. If this is the case, look to provide that area of service to the business as well as internally within IT...and get paid for it.

People Process Things

There is a trickle down from People to Process to Things (Technology, forms, docs, whatever). get the culture of the people right and the rest works. it doesn't work the other way. Changing technology on its own has zero impact on culture.

Unlock equity in legacy systems through SaaS

In almost every organisation, IT has existing "legacy" systems that represent massive investment over many years. You can derive a return on that investment, and help cost-justify further investment in SOA. How?

Measurement can be as effective as chargeback

Arranging chargeback of IT resource usage to the business can be a complex and expensive exercise. If the objective is to restrain excessive usage then publishing measurements can be as effective with less investment.

Don't overdo ITIL CMDB

CMDB projects can be an unnecessary diversion of funds and energy for low advantage or reward.

paid KPIs can unexpectedly distort behaviour

Be careful of the way paid KPIs can unexpectedly distort behaviour: make sure you are paying for what you want (they won't do the wrong thing) and all of what you want (they won't neglect some right things).

There is still no better model for change than Kotter's

John Kotter says that the change process takes time and goes through several different phases in a successful change effort and that a mistake made during any phase of the change effort can have a negative impact on the organization. Kotter outlines an eight step process with suggestions to help organizations transform.

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